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Terms of Use

Last Updated: 29th April, 2024

Welcome to Convertjack.com! These Terms of Use govern your access to and use of our website and services (collectively, the "Services"). By accessing or using Convertjack.com, you agree to comply with these Terms of Use. If you do not agree with any part of these terms, you must not use our Services.

1. Acceptance of Terms

By using Convertjack.com, you signify your acceptance of these Terms of Use and our Privacy Policy. If you use our Services on behalf of an organization, you agree to these terms on behalf of that organization and confirm that you have the authority to bind that organization to these terms.

2. Modifications to the Terms

Convertjack.com reserves the right to modify these Terms of Use at any time. We will notify users of significant changes by updating the "Last Updated" date or by other appropriate means. Your continued use of our Services after the effective date of changes constitutes your acceptance of those changes.

3. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use our Services. By using Convertjack.com, you confirm that you meet this requirement.

4. Use of the Services

You are granted a non-exclusive, non-transferable, and revocable license to access and use Convertjack.com for personal or business purposes. You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations.

Prohibited Uses:

  • Uploading or converting any content that is illegal, harmful, offensive, or infringes on the intellectual property rights of others.
  • Interfering with the security or integrity of the Services.
  • Attempting to gain unauthorized access to the Services or other users' accounts.
  • Using automated systems (e.g., bots, scrapers) to access or use the Services without permission.

What if I violate these terms?Violation of these Terms may result in the termination or suspension of your access to the Services, without notice or liability or in extreme cases prosecution.

5. User Accounts and Responsibilities

To access certain features, you may be required to create an account with Convertjack.com. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account.

What if someone else uses my account?If you believe your account has been compromised, notify us immediately at support@convertjack.com. We are not liable for any unauthorized use of your account.

6. Uploaded Content and Intellectual Property

By uploading files or content to Convertjack.com for conversion, you grant us a limited, non-exclusive right to use, store, and process your files solely for the purpose of providing the Services. Your files are stored temporarily and deleted automatically after 24 hours.

Ownership of Uploaded Files:You retain ownership of all intellectual property rights in your uploaded files. Convertjack.com does not claim any ownership over the files you upload for conversion.

Can I trust Convertjack with sensitive files?Yes, we take privacy seriously. Files are encrypted and deleted after processing as outlined in our Privacy Policy.

7. Copyright Policy

Convertjack.com respects the intellectual property rights of others and expects users to do the same. All content made available on Convertjack.com, including but not limited to software, text, images, graphics, and logos, is the intellectual property of Convertjack.com or its licensors and is protected by copyright, trademark, and other applicable laws.

Reporting Copyright Infringement

If you believe that any content available on our Services infringes your copyright, please notify us by sending an email to support@convertjack.com with the following details:

  • A description of the copyrighted work that you claim has been infringed.
  • A description of the content you claim is infringing and its location on the site (e.g., URL).
  • Your contact information (e.g., name, email address, phone number).
  • A statement that you have a good-faith belief that the use of the material in question is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

What happens after a copyright claim?

Upon receiving a valid copyright notice, Convertjack.com will promptly investigate the claim. We reserve the right to remove or disable access to the content in question and to terminate repeat infringers' accounts.

Counter-Notification Procedure

If you believe that the content removed or disabled by a copyright notice is a result of mistake or misidentification, you may submit a counter-notification to us. The counter-notification must include:

  • Your contact information (e.g., name, email address).
  • Identification of the content that was removed or disabled and the location where it appeared before it was removed.
  • A statement under penalty of perjury that you have a good-faith belief that the content was removed or disabled due to a mistake or misidentification.
  • A statement that you consent to the jurisdiction of the federal court in your location or, if you are outside the United States, the location where Convertjack.com is based.

Termination for Repeat Infringers

Convertjack.com will terminate the accounts of users who are determined to be repeat infringers of copyrighted works.

8. Payment and Subscription Services

Certain features of Convertjack.com may require payment. If you subscribe to a paid plan, you agree to provide accurate billing information and authorize us to charge your payment method for the applicable fees.

Billing and Renewal:Subscription fees are billed in advance, either monthly or annually, depending on your plan. Your subscription will automatically renew unless canceled before the renewal date. If payment is not received, Convertjack.com reserves the right to suspend or terminate your access to paid features.

Refunds:Refunds may be issued at our discretion, typically within 7 days of the transaction. For refund inquiries, contact us at support@convertjack.com.

9. Disclaimer of Warranties

As-Is and As-Available Basis:Convertjack.com provides its Services on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the availability, accuracy, or reliability of the Services.

No Warranty for Specific Use:While we strive to maintain high standards, we do not guarantee that our Services will meet your specific requirements, be error-free, or be uninterrupted. You use the Services at your own risk.

Third-Party Links and Services:Convertjack.com may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content or practices of these third-party services.

10. Limitation of Liability

To the fullest extent permitted by law, Convertjack.com, its affiliates, employees, and agents will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Services, even if we have been advised of the possibility of such damages.

What if Convertjack.com fails to perform?In no event shall Convertjack.com’s total liability exceed the amount you paid (if any) for using our Services during the 6 months prior to the event giving rise to the liability.

11. Indemnification

You agree to indemnify and hold harmless Convertjack.com, its affiliates, officers, employees, and agents from any claims, damages, liabilities, losses, and expenses arising out of your use of the Services, your violation of these Terms, or your violation of any rights of another party.

12. Termination of Services

Convertjack.com reserves the right to terminate or suspend your account and access to the Services at any time, with or without cause, and without prior notice. This may include, but is not limited to, breaches of these Terms or inactivity for extended periods.

What happens if my account is terminated?If your account is terminated, you will lose access to your files and all related data. However, if termination occurs due to a violation of these Terms, we reserve the right to deny access to future use of the Services.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Republic of Kenya, without regard to its conflict of law principles. Any disputes arising out of these Terms or the Services will be subject to the exclusive jurisdiction of the courts located in Kenya.

Do I have to go to court for disputes?We aim to resolve disputes informally. You agree to contact us first to seek resolution before resorting to legal action.

14. Miscellaneous

Entire Agreement: These Terms constitute the entire agreement between you and Convertjack.com regarding the use of the Services.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver: Our failure to enforce any part of these Terms shall not constitute a waiver of our rights to enforce that or any other provision in the future.

15. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us:

Email: support@convertjack.com

Address: Nairobi, Kenya

 

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